Post by IS THE PHONE RINGING ?????? on Aug 7, 2018 9:32:55 GMT
I am sick of trying to ring to make an appointment and its just rings out , and then someone physically picks the phone up and puts it down. Im seriosly thinking of taking this further , its a disgrace , my mother has worked in the NHS , and their phone is not allowed to ring more than 3 rings , and if the person is not at their desk , its someone elses duty to pick it up.
when you do manage to get through, the person on the other end is rude , and has an attitude thats its totally beneath her to pick the phone up. The answer is always " we are busy " as if everyone else trying to get through and using a spare min to try and get through. Would like to see these people work in the private sector , might actually open their eyes to what busy is ..........
when you do manage to get through, the person on the other end is rude , and has an attitude thats its totally beneath her to pick the phone up. The answer is always " we are busy " as if everyone else trying to get through and using a spare min to try and get through. Would like to see these people work in the private sector , might actually open their eyes to what busy is ..........